Processing Times
At LithiumBatteryZ your order is processed immediately and normally ships within 24 hours (this excludes weekends or national holidays). We strive to ship all of our products within one business day and ship the same day if received before 2:00pm CST. During peak season (March - September), please allow for 1 additional business day for your order to arrive to you.
Out of Stock Items
If we are out of stock on an item, it should be marked next to the add-to-cart button as a “pre-order” item. If you order an item that we have run out of stock of the same day - you will be notified via email immediately. If any delay is inconvenient, please let us know and we will work to make it right.
We NEVER charge extra fees on shipping costs. We know how hard you work for your money, and will never charge you more than the actual costs of shipping any given item to your door. Our standard shipping method is FedEx Ground. Note that some orders may ship by UPS, and larger battery kits may ship by freight truck.
Understanding Shipping Days
Shipping days as calculated by FedEx or UPS are business days. Shipping days do not include the day that the package was shipped. If an order is placed on Monday after 2:00pm CST, it will be shipped on Tuesday morning. Weekends and holidays do not count as a shipping day. If you absolutely need an order the next day, please call us to see if we can arrange shipment on the same day.
United States (Hawaii & Alaska)
We do not ship to Hawaii & Alaska at this time. We are happy to work with your freight forwarder. We ship to any U.S. based freight forwarder!
Armed Forces - APO Addresses
Please email us with the products you are looking to order as well as the APO address. The address may affect if we are able to ship your order or not, and we will quote you the rate to ship to your APO address.
Canadian Orders
At this time, unfortunately, we do not ship to Canada. We ship to any U.S. based freight forwarder that can ship the package(s) into Canada!
International
We do not ship internationally unless you call and arrange for special shipping. It usually takes from 10-30 business days for an international shipment to arrive depending on your country. It is the buyer’s responsibility to understand and pay for any customs duties or VAT taxes.